Privacy Policy

The Indonesia International Geothermal Convention & Exhibition (IIGCE) is committed to protecting the privacy of all users of the IIGCE Event Mobile Application ("the App"). This Privacy Policy explains what information we collect, how it is used, and how it is protected when you use the App.

1. About the IIGCE App

The IIGCE App is the official mobile application for participants of the Indonesia International Geothermal Convention & Exhibition. The App is designed to help attendees access event information and interact with other participants.

Features of the App may include:

• Event agenda and session schedules
• Speaker and exhibitor information
• Floor plans and venue information
• Networking with other attendees
• Event announcements and notifications
• Personal schedule management
• Surveys and feedback forms

2. Information We Collect

To operate the App and provide event services, we may collect certain information from users.

Personal Information

When you register or create a profile in the App, we may collect information such as:

• Full name
• Email address
• Phone number
• Organization or company name
• Job title
• Country
• Profile photo (optional)
• Event registration information

Device Information

When you access the App, some technical information may be collected automatically, including:

• Device type
• Operating system
• App version
• IP address
• Device identifiers
• Basic usage logs

App Usage Information

We may also collect information about how the App is used, for example:

• Sessions you bookmark or attend
• Exhibitors you view
• Networking interactions within the App
• General navigation within the App

This information helps us improve the App and understand how attendees use the platform.

3. How We Use the Information

The information collected through the App may be used to:

• Provide access to event features and information
• Manage attendee profiles and registrations
• Allow participants to build their personal event schedule
• Enable networking between event participants
• Send important event notifications and updates
• Improve the functionality and performance of the App
• Collect feedback and evaluate the event experience

We only use information for purposes related to the operation of the event and the App.

4. Notifications

The App may send push notifications related to the event, such as schedule reminders, announcements, or important updates.

You can control notification settings through your device preferences.

5. Sharing of Information

We do not sell or trade personal information.

However, certain information may be shared in limited situations:

Event Service Providers

We may work with third-party service providers who support the operation of the App, such as technology vendors, hosting providers, or analytics tools. These providers only receive the information necessary to perform their services.

Exhibitors and Sponsors

If you choose to interact with an exhibitor or sponsor within the App, or scan a booth QR code, your profile information may be shared with that exhibitor or sponsor.

Legal Requirements

Information may be disclosed if required by applicable laws or regulations.

6. Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, or loss. While we apply appropriate security practices, no digital system can guarantee complete security.

7. Data Retention

Personal information collected through the App will only be kept for as long as necessary to support the event and related services. Some data may be retained for reporting, analytics, or future event planning.

8. Your Choices

Users may request to:

• Update their profile information
• Access the personal information stored in the App
• Request deletion of their App account

Requests can be submitted through the contact information provided below.

9. Third-Party Links

The App may include links to third-party websites or services, including exhibitor pages or external registration systems. IIGCE is not responsible for the privacy practices of these third parties.

10. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published within the App or through official IIGCE communication channels.

11. Contact

For questions regarding this Privacy Policy or the use of personal data, please contact: